My logo is bigger than your logo! The culture of Chinese consumerism.

by Rand on 2009/03/10

in Insights

Post image for My logo is bigger than your logo! The culture of Chinese consumerism.

shopping-girl
One billion material girls… for the single man, both a blessing and a curse.

China consumes 25% of the world’s luxury goods; this surpasses every country, even the US. When considering its per capita income of USD 2000 (I’m rounding up here), and the fact that luxury goods are no cheaper in China then elsewhere (not counting counterfeits of course) it’s culturally interesting to probe the reasons why Chinese spend such a large percentage of their income on luxury. Is it a status thing? Is it an appreciation of “the finer things”?

Well its actually a mixture of both, but the recipe in China calls for a different ratio of ingredients compared to the West. Also, cultural factors and Chinese history play a major role in the motivations of today’s consumers. The World Luxury Association predicts China’s demand for products will increase from 86 billion to 136 billion by 2010… crazy right? I’ll attempt to show the logic behind this statistic (wish me luck).

My logo is bigger than your logo!

Yes the #1 reason why Chinese buy luxury goods is to show off. Profound isn’t it? Well, it does get marginally more profound; showing off is a bit different in China than from the West.


A role model for us all.

China considers luxury brands to be symbol’s of status; while thats true in most places, it’s super-true in China. Due to stiff competition among, oh a billion or so peers, Chinese tend to use luxury goods as a territorial warning; ie: I’m successful, I can afford to surround myself with all this glittering crap so back the f*ck off!

Well maybe they don’t say it like that, but you can feel the implication. Statistically, 64% of Chinese equate luxury brands with success, while a small 1% feel luxury brands have superficial connotations; so we tend to see a lot of “social statements” being made using luxury products, while in the West, a more understated approach is desired.

There is a great deal of function without emotion in play here; one could say that the average Chinese hasn’t had enough time to emotionally bond with a luxury brand (just when you thought coke’d out models were universally adored), so interchangeability between brands is common (like coke’d out models I assume). (Source: TNS, Luxury Brands and Middle Class Chinese, Online survey, Nov.2006)

Evolution of materialism

As Chinese become more familiar with luxury brands as a part of their lives, we see a gradual evolution from pure materialism, to emotional bonding with a particular brand (cynically: focused materialism). This is seen pretty much only in Shanghai where the effect of American imperialism is most obviously felt; products bought include watches and furniture by men, and jewelry and purses by women. Makes sense except for the men + furniture combo… that’s a head scratcher.

Men vs. women; who’s the bigger spender in China?

Surprisingly, men, 25-40 years old, come out ahead in terms of annual spend (compared to the West this group would be 40-70). This aligns with recent Chinese history and it’s 20+ year flirtation with capitalism. Among the richest men in China, 3 out of 5 are in their 30s, and the average age of the richest men is about 47 (vs. 60 in Europe).

So what do these sugar daddies buy? Well as the label entails, quite a few things for their wives and mistresses. In fact, luxury consumption among second wives and mistresses (which rank lower then 2nd wives) is highly competitive; brands transform themselves into symbols of power and desire, and as an exchange for time spent.

So do women win this category after all? Not quite; as stated above, the territorial aspect of luxury status motivates Chinese men to purchase the bulk of status-lifting glitter and glam; from new cars, new clothes, and the accessories that go with.

Bribes Gifts.

“Gift” giving is a big part of consumption as well; In China, 50% of luxury consumption is due to gifts from companies to clients. That’s 50% of the present USD 86 billion spent per year. This is largely due to guanxi, the Chinese word for “you scratch my back, I’ll give you USD 43 billion in gifts”; the reciprocal nature of guanxi helps smooth the way for new client wins, recommendations, raises, promotions, and generally, personal gain. Luxury brands are no dummies; realizing this trend many have established Corporate Gift programs for both local and locally-based foreign companies.

Geographical differences, categorical stereotypes.

China’s a big place, and attitudes differ region to region. In the northeast we see the BIG LOGO and outstanding (read: gaudy) decorations reign supreme. In the South, consumers tend to be a bit more conservative and pay attention to detail.

Central areas, like Chengdu, do not earn a high income compared to the rest, but consume similar to Americans, buying luxury items that are beyond their means. In cosmopolitan Shanghai, BIG LOGO and blingbling are slowly being phased out and understatement is becoming more fashionable.

Challenges for brands entering China.

This brief introduction into China’s consumer culture begs the question “so now what?” In a follow up blog entry, I’ll go over many of the challenges brand’s face when entering the market; and a general approach to solving potential problems.

If you made it this far without falling asleep, you have my thanks; perhaps you have enough energy to leave a comment/question I can address in the next article? One can only hope.

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{ 13 comments… read them below or add one }

1 Yael Miller 2009/03/31 at 4:46 am

Invaluable insight into the Chinese luxury market. Thank you for sharing!

I am wondering about the luxury food category, which would include premium foods, gourmet dining and exclusive boxed chocolates for instance.

Would these kinds of luxury purchases be treated differently than the big-ticket purchase you mentioned in the article?

In countries like the US, we find consumers purchasing these kinds of items as an ‘allowable indulgence’ as a way to feel good personally – a very different attitude than the Chinese ’show off’ mentality that you made note of.

Reply

2 Eric Daniel 2009/03/31 at 4:46 am

Fascinating…thanks so much!

What’s the music market like…is there much import coming in? What’s on the radio charts for example? Major artists breaking out from China?

Thanks!

E.

Reply

3 Matthew Carr 2009/03/31 at 6:19 am

Interesting post thanks. You kindly invited questions so here are mine. Why is it super true in China that luxury brands are symbols of status ? Is it a feature common to all emerging markets that conspicuous consumption is more prevalent early on in the market’s development or do you think there are some China specific factors at play here ?

Thanks once again for the post.

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4 Mark Heap 2009/03/31 at 6:20 am

Thanks for this post, it is very interesting. As someone working in the marketing services industry and representing a few luxury goods clients, you really hit on some good points.

It’s true that the market is far more complex than most observers (and many marketers) believe. We did some work a while ago looking into the motivations behind luxury purchase which led us to a ‘motivatation spectrum’ which is largely (but not entirely) driven by how long consumers have been buying luxury goods and how much of them they have.

The spectrum ranges from “buy for show”, through “show you know” to “buy for me”. The “buy for show” is self explanatory and explains why it is seen as so important to market the brands so that everybody (not just the product buyer) recognises the brand name / logo as an expensive item. This group represent the bulk of the market but not all of it as many consumers, especially in Shanghai have ‘evolved’ to “show you know” status where their products are still purchased to give face, but this time it is not from the general public it is from the a smaller peer group who are seen to have good taste. This is when women want the lastest hot brands from London, Milan and New York and enjoy the fact that 95% of the population won’t know the brand, but the 5% who do will admire this woman for being ‘in the know’ about the latest global trends before they become mass and lose their exclusivity. So the motivation here is not just for admiration of ‘you can afford it’ but ‘you have great taste’. Quite different.

The further development is the ‘buy for me’ which is where people indulge in luxury goods not for show at all but purely for their own pleasure and satisfaction. This is a tiny segment in China, but is typified by goods with very high quality materials and craftmanship regardless of whether there is a brand name on show. It may be a 20,000 RMB MaxMara cashmere coat which nobody other than the owner would know is MaxMara.

Understanding the motivations of different consumers and also who is actually making the purchase decision – for all those gifts, is it the gift giver who makes the decision or merely gets the credit card out? – is a very difficult and complex challenge.

But it’s also really interesting.
Thanks again for the post.

Reply

5 Tony Hewitt 2009/03/31 at 6:21 am

“This is seen pretty much only in Shanghai where the effect of American imperialism is most obviously felt; products bought include watches and furniture by men, and jewelry and purses by women”
tends to be more European imperalism rather than american, especially Italian and french. Shanghai’s looked to be hooked on those french/swiss watches and european bags.
Lets face it not many chinese wearing Docker pants out there.

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6 Bebel 2009/03/31 at 6:21 am

In this situation, how come there is no luxury Chinese brand ? Luxury seems to be related to oversea-Western image…

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7 Rand 2009/03/31 at 6:22 am

@bebel

Good point; there are many Chinese brands that shoot for “luxury” status, but fall short. I’m sure we’ve all had experiences with shoddily made Chinese products overseas; note that those products went through some sort of QC; just think of the product releases in China without that QC… The “China brand” internationally as well as domestically is too closely bound with poor product experience; so even local brands that try to look “luxurious” copy western brands in terms of presentation. The maturing Chinese consumer is savvy enough to spot these inconsistencies; foreign brands are still preferred when it comes to luxury “status” goods.

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8 Dara MacCaba 2009/03/31 at 6:23 am

There is a new emerging trend towards non-label forms of status among the super-rich in China: gaining exclusive access to knowledge, rare materials and other premium services and experiences provided by brands are beginning to be used as a new form of storytelling / social currency to differentiate oneself from those who only have logos to signal their wealth.

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9 Trevor 2009/03/31 at 6:23 am

Great post, especially the juxtaposition between the low per capita income and high-flying luxury spending. Also a great qualification near the end. China is a big place, and I think foreign companies don’t necessarily understand that while there are more than a billion people in China, they’re not all consumers. Great job pointing out the difference.

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10 Vladimir Algin 2009/12/14 at 4:00 pm

To follow up on the Chinese luxury mark comment, I believe a luxury mark in China has to satisfy the need to say that “I can ________ farther than you” to become famous – luxury does not equal famous. A famous Chinese luxury mark will exist, but to get the caché that they are “famous”, they will have to do their 10 rounds in the international brand arena and win in their product division, and then, use the tendency of everyone to stumble, dig, link, and tweet everything, to their advantage. Add into the mix the recent Chinese government push to increase the perceived value of “made in China” (our Haier washing machine is awesome – two adults, two kids, and a lot of towels), and there will be a luxury have-to-have brand from China very soon, maybe sooner than we expect– I even saw some nice store spaces on Rue du Faubourg-Saint-Honoré yesterday– bring it on, we’re ready.

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11 Rand 2009/12/14 at 5:56 pm

It will happen in time; question is when and how can we as capitalist marketers take advantage of that rise? That’ll be the challenge for the next handful of years; maximizing our communications to ride the wave.

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12 Vladimir Algin 2009/12/14 at 9:50 pm

As I read your reply, I thought about a discussion I had with a friend who is in the publishing business. There is a concept that “everyone has at least one book in her or him in their lifetime”. We did a calculation and came up with a figure of 2,5 books will be chart makers out of a 1000, so for a top 10 listing, you would need to dig through 1000+ books to find the jewel or jewels. I wonder if it is the same with “famous luxury” ( put aside the effect of big money for this time): X number of up and coming designers, innovators, inventors, and of that, there will be Y number that actually make it to the big table and then are able to come back to China having won their round.
If a marketing company positioned itself as also the incubator, then all the new-idea traffic would funnel through it, and eventually, a few would come back with high returns, ready to be launched into the “famous luxury” world of China – a marketing company and an agent all in one. So, instead of waiting for the big wave to come, you make it, and then you ride it back in…might need to get a bigger board though.

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13 Rand 2009/12/17 at 1:16 pm

interesting idea, but many variables involved. to get it going requires a very deep understanding of the market mentality, coupled with best talent, etc etc. however the process seems correct.

Reply

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